Privacy Policy
Last updated: January 2024
Introduction
Plaskett International College Ltd ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.
Information We Collect
We may collect the following types of information:
Information you provide
- Name and contact details when you enquire about or enrol on a course
- Payment information when you make a purchase
- Communications you send us via email or contact forms
- Assignment submissions and academic records during your studies
Information collected automatically
- IP address and browser type
- Pages visited and time spent on our website
- Referring website or source
- Device information
How We Use Your Information
We use your personal information to:
- Process your course enrolment and provide educational services
- Communicate with you about your studies
- Send you information about our courses (with your consent)
- Process payments
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: To fulfil our educational services agreement with you
- Consent: For marketing communications (which you can withdraw at any time)
- Legitimate interests: To improve our services and website
- Legal obligation: To comply with applicable laws and regulations
Data Sharing
We may share your information with:
- Accrediting bodies (IICT, FNTP) for qualification verification
- Payment processors to handle transactions
- Service providers who assist in operating our website and services
- Legal authorities when required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Academic records are retained for at least 7 years after course completion for accreditation purposes.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Object to processing or request restriction of processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
Cookies
Our website uses cookies. For detailed information about our cookie use, please see our Cookie Policy.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Plaskett International College Ltd
St Martins
Looe
Cornwall PL13 1NX
United Kingdom
Email: [email protected]
Complaints
If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk